Shipping policy

Shipping Policy

Prism delivers premium men’s clothing all across Pakistan through trusted courier services.

Orders are processed within 1–2 business days after order confirmation.

Estimated delivery times:

  • Major Cities: 2–4 business days
  • Other Cities: 3–6 business days
  • Remote Areas: 5–8 business days

Cash on Delivery (COD) is available across Pakistan.

We also accept prepaid payments through:

  • JazzCash
  • EasyPaisa
  • Bank Transfer

Shipping charges may vary depending on city and promotional offers.

Customers will receive order confirmation and tracking details once the parcel is dispatched.

Prism is not responsible for delays caused by courier companies, weather conditions, or public holidays after dispatch.


Contact Information

For all questions regarding orders, shipping, returns, refunds, exchanges, or general support, please contact us:

Store Name: Prism
Business Address: Ibrahim Road, Lahore, Pakistan
Support Email: prism.mens@gmail.com
WhatsApp: 03164074660

Customer Support Hours:

Monday to Saturday
10:00 AM to 8:00 PM

Average Response Time: Within 24 Hours